Terms & Conditions

Delivery info -

• All purchases will be dispatched to the delivery address entered during checkout.
• Free delivery is available on all UK addresses.
• A choice of services are available depending upon how quickly you would like to receive your order.
• Postage rates will be calculated when you checkout.
• For next day delivery orders need to be placed by 2pm.
• Orders placed after 11am on Saturday’s will be dispatched on Monday.
• You will receive an emailed confirmation of your order.
• All orders are carefully picked and packed by our dedicated team.
• Greeting cards are generally posted inside a board-backed envelope and marked Do Not Bend.
• Larger orders are packaged carefully in either bubble envelopes, mail bags or cardboard boxes.
• We take great care packaging your order to ensure as best as we can that the goods will arrive in perfect condition
  

Cancellation Policy

• You have 14 days on receipt of the goods to inform us of your wish to cancel, you then have a further 14 days to return the unwanted goods.
• We will reimburse within 14 days of receiving the returned goods, you are required to cover delivery cost for returning unwanted goods.
• We cannot offer returns on personalised items unless they are faulty

• In the unlikely event of you receiving faulty or damaged items please contact us within 14 days of receipt of your order and we will arrange for a replacement or a full refund.
• Failure to report a damage within 14 days will invalidate your right to any refund or replacement.